Multi Skilled Operative

Purpose:

You will be responsible for the day-to-day delivery of repairs and maintenance (both reactive and planned) including site/property inspection and audit, across a designated region.

Location & Travel:

Community-based.

This role will be based at our Delrow Community in Watford and our St Albans Community. You must be able to travel between these sites.

Duties & Responsibilities:

Main responsibilities:

• Undertake internal and external building fabric repairs applying basic carpentry, plumbing and building maintenance skills in accordance with agreed SLAs.
• Carry out painting, decorating and general improvements to properties as directed by the line manager and in accordance with planned/cyclical maintenance schedules.
• Complete (subject to appropriate training) PAT testing, legionella servicing tasks, fire door inspections, emergency lighting and fire extinguisher checks as directed by the Regional Manager or supervisor.
• Subject to appropriate training and experience, complete some minor electrical works (such as replacing sockets and switches).
• Carry out void refurbishments in compliance with agreed void turnaround targets, in order to minimise void loss.
• Complete property inspections as directed, recording results to survey forms, checklists and the asset system as specified by line manager or supervisor.
• Interact fully with the asset management system, completing all entries and task status changes and updates in real time and in accordance with agreed SLAs and performance targets.
• Take a pro-active approach to onsite maintenance, working closely with the supervisor/Team Leader and/or Regional Manager.
• Raise job tickets through the Concerto system if/when approached by staff, residents and site users.
• Work safely at all times and in accordance with relevant H&S legislation and internal process/procedure/guidance.
• Fully comply with all processes and procedures laid down by managers.
• Carry out miscellaneous onsite works and activities in support of wider Trust initiatives such as meter reading, gritting and events management.
• May be required to undertake some routine soft services and facilities management activities and future chargeable services.
• Be willing and able to drive between sites when needed.
• Be willing and able to undertake lone working as required.
• Be willing and able to take part in out-of-hours service delivery if required, which may include evening, overnight and/or weekend working on a rota basis.
• Treat leased and Trust owned vehicles with care and respect, observing servicing, MOT and inspection routines and presenting vehicles at required intervals.
• Report all accidents, incidents and near misses immediately in accordance with Trust policy.
• General site maintenance including some ground’s maintenance gardening, litter picking and cleaning.

General:

• To comply with the Trust’s Policies and Procedures, including Safeguarding, Equality & Diversity and Data Protection.
• To comply with the statutory provisions of the Health and Safety at Work Act 1974.
• Employees must look after their own health, safety and welfare and be mindful of other persons who may be affected by their acts or omissions. Employees must co-operate and comply with management instructions regarding Health and Safety issues and report all accidents, incidents and problems as soon as practicable to their manager or other senior members of staff where necessary.
• To ensure that confidentiality is respected and maintained at all times.
• To attend and participate in Team Meetings, 1-2-1 Supervision sessions and other meetings as required in line with the post.
• To undertake any other duties which are consistent with this post, as directed by line management.

This job description is not an exhaustive list of duties and responsibilities and is subject to change in accordance with the needs of the department.

Person Specification:

Qualifications:

Essential: 

• Full/Clean driving licence.

Desirable: 

• City and Guilds or similar qualification in a relevant trade discipline.
• IOSH working safely or similar.

Knowledge & Experience:

Essential: 

• Minimum 5 years’ experience in a relevant trade role such as building, carpentry, plumbing, electrical installation or in a property repairs position,

Desirable: 

• 3 years’ experience as a multi-skilled/multi-trades operative in property maintenance.

Personal Attributes:

• Highly motivated and proactive.
• A self-starter able to work on own initiative.
• Health and safety focused.
• Empathetic and caring when dealing with those less able, including adults with learning disabilities.
• Friendly, outgoing and approachable.
• Genuine desire to make a difference.
• Excellent verbal communication.
• Organised and efficient in their approach to everyday work.
• Follows instructions but is also proactive enough to organise own workload.
• IT literate, able to use technology and applications to the extent required by the role (e.g. using the asset management system on a mobile device).

Key Competencies:

•  Multi skilled, hands-on trade person.
• Works to agreed deadlines and service levels, maximising productivity.
• Able to work in a fast-paced repairs environment, often under pressure.
• Understands and adheres to current Health and Safety legislation and safe working practices.
• Able to work as part of a team but also on own initiative.
• Able to drive between sites when needed.
• Able to undertake lone working as required in accordance with laid down procedures.

We reserve the right to close this vacancy early if we receive a sufficient number of applications.

Camphill Village Trust is an equal opportunity employer.

Camphill Village Trust is committed to safeguarding and promoting the welfare of all adults who use our services and as such expects all staff and volunteers to share this commitment. The successful applicant will be required to complete the relevant pre-employment checks including a DBS check.