Communications Officer

Purpose 

The Communications Officer will play a key role in raising the profile of Camphill Village Trust and sharing the work we do around supported living, nature-based skills and therapies and co-production.

This is a varied, creative, organised and audience-focused role, responsible for shaping and delivering engaging internal and external communications.

A key part of the role will be strengthening communication across our network of communities, making sure important information is shared clearly and consistently, and that colleagues and people we support feel informed, connected and included.

Working with teams across the organisation, the Communications Officer will help bring our stories to life in a way that feels authentic, compelling and true to who we are, while supporting our wider goals and growing our voice locally and nationally.

Location & Travel

Remote

The role is remote with regular travel across the nine communities.

Duties & Responsibilities

Main Responsibilities

• Contribute to effective and impactful day to day management of the Trust’s website, social media and mobile platforms.
• Planning, creation, editing and use of digital content (including visual and video content) across a range of channels.
• Support regular analysis of key performance metrics and analytics, using the learning to fine tune the communication strategy.
• Support an effective and efficient press and media operation.
• Be a key brand guardian, advising colleagues on design and style guidelines as needed.
• Support the development and delivery of improved internal communications and provide editing/writing/proofreading support as required.
• Support maintenance of internal communications platforms.
• Provide logistical and communication collateral support for internal and external events.
• Coordinate photography and videography to be used for a number of purposes and ensure proper consent processes have been followed.
• Support the development and implementation of paid advertising on our digital channels (particularly Meta and Google).
• Work closely with colleagues in other teams to proactively develop and gather content for digital and physical communication and marketing.
• Work closely with fundraising colleagues on campaigns, products and special projects.
• Support the delivery of wider communications strategies and initiatives (e.g. website redesign).
• Support the delivery of regular communications to the families and carer of people we support (this may include through newsletters, engagement events and/or a website hub).
• Ability and willingness to travel to our communities based across the UK.
• Comply with the Trust’s policies and procedures, including Safeguarding, Equality & Diversity and Data Protection.
• Comply with the statutory provisions of the Health and Safety at Work Act 1974.
• Employees must look after their own health, safety and welfare and be mindful of other persons who may be affected by their acts or omissions. Employees must co-operate and comply with management instructions regarding health and safety issues and report all accidents, incidents and problems as soon as practicable to their manager or other senior members of staff where necessary.
• Ensure that confidentiality is respected and maintained at all times.
• Attend and actively participate in team meetings, 1-2-1 supervision sessions and other meetings as required in line with the post.
• Undertake any other duties which are consistent with this post, as directed by line management

This job description is not an exhaustive list of duties and responsibilities and is subject to change in accordance with the needs of the department.

Person Specification

Qualifications

Essential

• Relevant degree or professional qualification

Knowledge & Experience

Essential 

• Exceptional written and verbal communication skills with a talent for storytelling and producing a range of written materials.
• Experience of using Canva to create visual and video content for social media.
• Experience of working in a communications role
• Experience of creating content for web and using a CMS or website back-end
• Experience of briefing designers, animators or filmmakers
• Proficiency in digital communications, including social media platforms, paid advertising platforms, email marketing tools and analytics tools.
• Able to see the bigger picture and understand how the work of the Communications team supports the charity’s objectives, its priorities and campaigns.

Desirable

• Experience or knowledge of working in a person-centred way with people with learning disabilities.

Personal Attributes & Key Competencies

• Strategic thinker with excellent organizational skills and the ability to manage multiple projects and deadlines.
• Excellent interpersonal skills with the ability to build relationships, influence and communicate effectively with a range of people.
• Flexibility, adaptability and an ability to think creatively.
• Commitment to diversity and anti-oppressive practice in all areas of work.
• Willing to travel to meet the needs of the charity.
• A high degree of tact and diplomacy.
• Creative and imaginative in approach to ideas and opportunities.
• Commitment to the guiding principles of Camphill Village Trust.
• Excellent time management and ability to prioritise, deliver, manage, and coordinate several projects simultaneously to tight timescales.
• Ability to work on own initiative and work effectively under pressure.
• Represent the organisation positively internally and externally.
• A commitment to working collaboratively with colleagues and adults with support needs to deliver the best outcome for the organisation and the supporter.
• Strong affinity with our cause and knowledge of the issues affecting the people we support.

We reserve the right to close this vacancy early if we receive a sufficient number of applications.

Camphill Village Trust is an equal opportunity employer.

Camphill Village Trust is committed to safeguarding and promoting the welfare of all adults who use our services and as such expects all staff and volunteers to share this commitment. The successful applicant will be required to complete the relevant pre-employment checks including a DBS check.